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The LangaList
Standard Edition

2002-11-07

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) Wireless Networking...
2) ...And All Kinds Of Networking
3) Microsoft's Knowledgebase Changes *Today*
4) Outgrowing Your Email Software?
5) "Error Saving Web Page..."
6) New Month, New Chances!
7) Online Security With Bank Cards/Credit Cards
8) More Reader Sites!
9) Change "My Document" Default?
10) Just For Grins
11) Plus! Edition Highlights


PLEASE NOTE:
Due to scheduled monthly system maintenance,
the next issue will mail on: Nov 14

 

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1) Wireless Networking...

Fred:  Wireless devices have really dropped in price and are such a great idea for networks - especially laptop users. Many laptops are now even shipping with integrated mini-PCI wireless cards. I set up my own Wi-Fi network with an SMC router and a U.S. Robotics 22 Mbps PC Card - now I can get DSL internet access all over my apartment. Also, my campus has Wi-Fi, so I have the same access there. There are some potential problems with wireless networking, however. I soon noticed that anyone with an 802.11b device nearby can log on to my network and have access to the internet (I don't mind sharing that) and any shared drives (not good). So, I enabled the data encryption (WEP) so that only those with the key can actually transmit data across my Wi-Fi network. I walked around my apartment complex with my laptop in hand and noticed quite a few people are using wireless networking - without encryption. So as soon as I walked by, I was assigned an ip address on the person's LAN. That seems pretty dangerous to me! This might be a good thing to tell other readers. ---Jason Byers

Exactly, Jason. It can be very dangerous. And although you say you don't mind sharing your Internet access, even *accidentally* sharing your Internet connection via wireless can get you into trouble: One guy in New York recently got threatened with a $50,000 lawsuit by his ISP for doing just that. It also may not take long for someone to discover your wireless LAN, if it's unprotected. See this:

I read your excellent InformationWeek article about wireless networking security and thought it not only concise, thorough, and informative, but also very timely, as you point out that the use of wireless networking is skyrocketing. I also really enjoyed the Doonesbury cartoon you linked to, that was a great humorous counterpart to your article. You may have heard of this already, but war driving is not the only [wireless network attack] activity going on - some people with access to small airplanes have also been war *flying.* This article really caught my interest in the whole wireless networking thing and got me started reading about it. http://arstechnica.com/wankerdesk/3q02/warflying-1.html  There's also a followup article to that, linked at the bottom of the first one. ArsTechnica has also published a good article on wireless networking security, more aimed at the hardcore geek and thus gets into more (sometimes unnecessary) detail than yours does. http://arstechnica.com/paedia/w/wireless/security-1.html  Perhaps if enough users of wireless networking read enough of these articles and secure their wireless networks, war driving/flying/etc will become a lot less fruitful, and that can only be a good thing. ---Alex Lockhart

Wireless networking is a *big* topic; that's why I've made the pros/cons and right/wrong ways of setting up wireless security the topic of my current InformationWeek column at http://www.informationweek.com/story/IWK20021031S0004 .

You can set up a wireless network so that only you can access it; or only you and a controlled group of known and approved users can use it; or so that anyone can use it, but with good safety, so no one can get into things they shouldn't, and without getting your ISP annoyed. It's all in the setup. <g>

By the time you're done with this full-length article, you'll have the info you need to provide whatever level of security you want for your wireless devices. Come check it out at http://www.informationweek.com/story/IWK20021031S0004. See you there!

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2) ...And All Kinds Of Networking

This reader commented on a WinME networking issue, but the topic actually is broader, and can affect any and all versions of Windows:

Fred, Just received my first copy of the Plus edition---  so much easier to work with and navigate than the Standard edition! I wanted to mention a problem which has given me two weeks of real  frustration. I recently set up a wireless network to share the internet. I have a Belkin cable/dsl router and 5 usb adapters it was a breeze to install and it works like a charm. My problems started when one of my friends asked me to do the same for him, but initially just a pc and a laptop. No problem setting them up and the network was up and running in less than an hour. Then just before I left I rebooted the computer and the network connection had disappeared, but the laptop was fine. The only difference between the to machines was the laptop was running 98se and the pc was running ME. I spent hrs on the phone talking Belkin downloaded the latest drivers and ran all types of configurations and always the network was fine until a reboot or shutdown. I finally found the solution yesterday at a site called  PracticallyNetworked under the heading WinME NIC problems. this was the first time I knew that ME had the 2000 TCP/IP stack. Regards, Brian Hough

There are an amazing number of pitfalls to avoid in networking; and they proliferate when you mix OS types or brands. Successful networking can involve everything from relatively simple software settings (like the above) to arcane and deep-geek hardware issues. These four excellent sites and metasites, either alone or in combination, probably can answer just about *any* networking question you might have:

http://www.wown.info/
http://www.practicallynetworked.com/
http://www.sohointer.net/
http://www.webdevelopersjournal.com/columns/greg1.html

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3) Heads Up: Microsoft's Knowledgebase Changes *Today*

Microsoft's Knowledgebase is a tool you love to hate: On the one hand, Microsoft has done an amazing job in opening up a huge amount of free information about its products--- more so than any other company I know of. That's truly commendable.

But the flip side is that the Knowledgebase can be a beast to navigate: You very rapidly can go from no hits at all on a topic to a uselessly huge number of hits. That's one of the reasons why I've long advocated using a better external search engine (like Google) to plumb the depths of the Knowledgebase: Let Microsoft provide the content, but let Google provide the search power: http://www.langa.com/newsletters/2001/2001-03-15.htm#3

But if you use the Knowledgebase--- and I hope you do--- you need to know that it's changing as of TODAY, Nov 7th, as this note from reader Dan Bailey states:

Fred, I love your newsletter - the Plus edition is a bargain at (almost) any price!

I just ran into this note about an upcoming change in the Microsoft Knowledge Base that will affect a lot of people who have links to specific articles there. They will be getting rid of the alpha prefix in the reference number ("Q123456" will become "123456") and making the numbers agree across languages. The old references will work for two years, but no new kb articles will be added under the old numbering system.(!)

"As of November 7, 2002, prefix letters will be phased out of all Knowledge Base (KB) articles worldwide making it easier for you to request an article in a language other than your browser settings. Today, KB articles are published in 21 languages, each with an unrelated number scheme and prefix letter. By eliminating the prefix and changing the numbers of some articles, we will make sure that all translations of any article will have exactly the same content number. Customers worldwide can view localized versions of articles by passing an internet standard for language locale and the content number.... Existing URLs to KB articles will continue to function for two years, but new articles will no longer be published to the old naming conventions.  [On] November 7, 2002 U.S. English KB articles will lose the Q prefix but retain the same numbers. November 18, 2002 through December 31, 2002 all other languages will lose their prefix letters and in many cases be renumbered to line up with the US source numbers. In January 2005 the old content numbers will no longer function...."

Full info: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbnumb

Thanks, Dan!

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4) Outgrowing Your Email Software?

This reader outgrew Outlook's ability to sort the very high volume of email he receives:

Dear Fred, I have a dilemma I need to fix, pronto!, you'll see what I mean... My work involves hundreds-thousands of E-mails per month. The company is divided into several obvious parts AR, AP, Sales, Operations, Marketing, Field Reps, Customers, Products (several categories), Programs & Promotions, etc... We use MS Outlook & local Personal (PST) folders to ease the weight of the bulk of E-mails puts on the servers. In the past it was very easy to designate the location where a copy of my outbound E-mail be saved. That allowed me to seek reference & easily find what I needed. i.e.:

XYZCompany
Product
Metal
Hinges
Plastic
Glass
...
Sales
Meetings
J. Doe (Sales VP)
...
...

The dilemma started with Outlook 2000... when I specified a folder within my PST folder, it would give me a warning that this could not happen; I forget the details of what it said as I figured out that by ignoring and canceling the action it would still save the copy in the folder where I needed it. Now that we have merged into XP machines with Office 2002 I cannot save to the PST folders unless I go to the Sent folder & manually do it. The problem with that is the fact that not every sent E-mail is needed to be saved, so you have sort through hundreds... Another way was to save a copy in a folder off the In-Box folder (something like "To be Saved"), but, as I mentioned earlier, there are so many that is VERY difficult to sort through all those daily... and soon the "pile" just keeps growing bigger by the day...finding that one needed becomes difficult. My Sys-Admin suggest to set up rules... The problem with that is that is not simple enough & it just creates another task to maintain and I don't have the time... Is there a patch, an add-on or something that you or your readers can help me find so I can remain organized (hopefully in the original simple way, or better)? Sincerely Thank you in advance & keep up the wonderful job you do. Joaquin Vogt

Let me suggest a different tack altogether: Rather than trying to force Outlook to do something it's not well designed for, you might want to consider simply changing to an email client that's specifically designed for easy sorting of even huge volumes of mail.

Many people who have to deal with enormous quantities of email--- and that includes me--- prefer Eudora over other email clients. It has outstanding filtering, unlimited automatic sorting of mail into as many subfolders as you need, and it stores email as plain text files--- no weird DBX or PST folders to contend with.

For example, I currently have 140 different mail folders (!) set up in my copy of Eudora. I use the built-in filtering tool to presort much of my inbound mail depending on how it's addressed or what keywords appear in the subject or body of the email. Whatever the filters don't automatically presort ends up in the generic "IN" basket; from which I can drag and drop the mail to the appropriate folder.

When I start a major new subject in this newsletter, for example, I create a new Eudora folder for it, and tell Eudora automatically to drop all reader mail that mentions that topic into that folder. When I'm eventually done with that topic, I can zip-compress the contents of the folder (remember, Eudora mail files are just text) and save it in ultra-compact form, essentially forever. This makes it easy to search old mail with any text-based search tool.

But there are other email choices too. See "What's The Best E-mail Client?" at http://www.informationweek.com/LP/columnists/langa/2001/04.htm

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5) "Error Saving Web Page..."

I'm not exactly sure what common thread connected them, but several readers nearly simultaneously sent in items about an IE problem that can happen when you try to save a page. The problem affects all versions from IE5.01 onward; you get an error message saying "Error Saving Web Page. This Web page could not be saved at the specified location."

The problem apparently stems from a badly done convert-to-HTML routine in some Office components used to create web pages: See
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q235589 for a workaround.

(Thanks to all who wrote in!)

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6) New Month, New Chances!

It's a new month, and right now your chances are the best they'll ever be!

To have a shot at winning a no-strings $30 Gift Certificate for any item
at Amazon.Com--- books, software, hardware, kitchenware, toys, and
more--- just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a mini-shopping spree! (Full details also available via this link): http://www.langa.com/recommend.htm#2

The more times you make a recommendation, the greater your chances are of winning!

Or, if you'd like to try to win $10,000(really!), try this link (full details also available here): http://www.recommend-it.com/l.z.e?s=143182

Either way, thank you, and good luck!

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7) Online Security With Bank Cards/Credit Cards

If you're keeping up with your security patches, you've probably seen several that can affect the safety of online ordering with credit cards. See, for example, http://support.microsoft.com/default.aspx?scid=KB;EN-US;q328145&

Those patches, and related general concerns, have led to a number of reader emails asking about the possibility of someone hijacking your credit card info by eavesdropping on connection between you and a supposedly secure online ordering site, and such.

It may surprise you to learn that the most common forms of credit card and account theft that occur online have nothing--- nothing at all--- to do with people snooping on your connection to a remote site.

Rather, the most common problem is when people voluntarily give out information to unknown or bogus sites or persons. The most classic form of deception here is something like the old AOL scam where someone sends out a note that looks like (but isn't) an official AOL email. The note says something like "...our database crashed and we need to rebuild it. To keep your account active, click here and re-enter your account info..." The link leads the gullible to a non-AOL site where they dutifully enter their private account info, thus giving the data-thieves everything they need to make fraudulent purchases, using the victim's credit card info. Note that the victims could have *perfect* browser security, and it wouldn't matter: The problem here is gullibility, not browser security.

That's the most common form of data theft, but it affects people only one at a time. A most serious problem occurs when crackers break into the server at an e-commerce site, and simply steal the database that contains all account data; one such theft can affect literally tens of thousands of accounts at once. But this is exactly analogous to a thief in the physical world breaking into a store or restaurant, and stealing the credit-card slips or records filed there.

Thus, the cracking of e-commerce sites also isn't a browser security issue. E-commerce sites must use good security practices to keep out crackers just as brick-and-mortar businesses must use good physical security to keep out thieves. The kind of browser you use to visit an online merchant's site has zero--- zero!--- effect on a cracker's ability to break into the site and steal the database.

I'm NOT suggesting that it's unimportant to keep your guard up online--- it is. By all means keep your own PC and browser security strong and up to date. But after that, your best protection against credit card fraud and account theft is (1) to pick carefully the people with whom you choose to do business; (2) to stay alert (avoid offers that seem too good to be true or that otherwise set off your BS detectors); and (3) to choose a credit-card provider that offers full fraud protection. Then, even if someone steals your card or account info or otherwise abuses your account, it's between the thief and the bank--- not you.

A further note: Many debit cards DO NOT offer fraud protection; if someone steals your account info, they can clean you out. Most credit cards, on the other hand, routinely offer fraud protection that limits your exposure to the first $50 of fraudulent charges; and some banks even waive that modest amount so that you'll owe nothing--- $0--- for fraudulent purchases made with your card or account numbers. In my case, I never, ever use a debit card online, but I routinely make credit card purchases online without worry.

If you don't know what kind of card you have or what fraud protection your bank offers you, give 'em a call. And if you don't like what you hear, find another bank: There's no reason to give your business to a bank that won't protect you from fraud.

As long as there are thieves in the world, there never will be a 100% secure solution EITHER in paper-based or electronic transactions. But with reasonable precautions, there's no particular extra risk in making credit card purchases online.

More info: http://www.browsertune.com/bt2kfull-2/security-intro.htm

(And by the way: a TOTAL recode of Browsertune is in progress. Stay tuned for more info!)

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8) More Reader Sites!

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm , and maybe you can join the hundreds and hundreds of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site From Among All Listed
http://www.langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://www.langa.com/readersites.htm

"I Love Eudora"
http://www.montfort.org.uk/Eudora/

Outlook Tips
http://www.outlooktips.com/

Brian & Darlene's Home Page (Nova Scotia)
http://www.accesswave.ca/~orion/favourites.htm

clickeasygifts
http://www.clickeasygifts.com/

Fairy Art
http://geocities.com/milcrav/index.html

Shopping Portal
http://www.wholelottashopping.com/index.html

Kipper's Korner
http://kipperskorner.tripod.com/

Life With Computers
http://www.widger.com/

New Zealand Tourism
http://www.kiwitourism.com/

Candlepin Bowling
http://hometown.aol.com/ronf6461/ssbowling.html

Advanced Checksum Verifier and More
http://www.irnis.net/

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9) Change "My Document" Default?

Fred: Whenever I open Windows Explorer,  it automatically goes to "My Documents" and it bugs me not to know how to change this setting. I would like Explorer to go to "My Computer". How can I do this? Thank you and keep up the good work, Francisco.

Piece o' cake, Francisco. See
http://www.google.com/search?q=explorer+default+%22my+computer%22

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10) Just For Grins

Frequent contributor R. Dan Park sends along this item, whose origins are lost in the mists of the 45,000 pages Google finds it posted on...

HMO Q & A

Q. What does HMO stand for?
A. This is actually a variation of the phrase, 'Hey, Moe!' Its roots go back to a concept pioneered by Dr. Moe Howard of "The Three Stooges " who discovered that a patient could be made to forget about the pain in his foot if he was poked hard enough in the eyes.

Q. I just joined an HMO. How difficult will it be to choose the doctor I want?
A. Just slightly more difficult than choosing your parents. Your insurer will provide you with a book listing all the doctors who were participating in the plan. These doctors basically fall into two categories those who are no longer accepting new patients, and those who will see you but are no longer part of the plan. But don't worry, the remaining doctor who is still in the plan and accepting new patients has an office just a half-day's drive away and that diploma from a small Caribbean Island is very fresh.

Q. Do all diagnostic procedures require pre-certification?
A. No. Only those you need.

Q. What are preexisting conditions?
A. This is a term used by the grammatically challenged when they want to talk about existing conditions. Unfortunately, we appear to be pre-stuck with 'pre and now' meaning the same.

Q. Can I get coverage for my preexisting conditions?
A. Certainly, as long as they don't require any treatment.

Q. What happens if I want to try alternative forms of medicine?
A. You'll need to find alternative forms of payment.

Q. My pharmacy plan only covers generic drugs, but I need the name brand. I tried the generic medication, but it gave me a stomach ache. What should I do?
A. Poke yourself in the eye.

Q. What if I'm away from home and I get sick?
A. You really shouldn't do that.

Q. I think I need to see a specialist, but my doctor insists he can handle my problem. Can a general practitioner really perform a heart transplant right in his office?
A. Hard to say, but considering that all you're risking is the $10 CO-payment, there is no harm giving him a shot at it.

Q. Will health care be any different in the next century?
A. No. But if you call right now, you might get an appointment by then.

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11) Plus! Edition Highlights:

  • More On Identifying Mystery "Services"

  • Totally Different Kind Of Random Tagline Generator

  • Free Reg Cleaner Grows Up

Today's LangaList Plus! Edition contains all ten items above, plus about 30% more content including: A site than can help you identify just what's running in the background on your PC--- even if it has a nonobvious name; a very different approach to displaying a random quote (tag line) in your email sigs; and the final release of a long-awaited registry cleaner--- it's free, and it just may be the best one ever made.

Complete Plus! Edition info: http://www.langa.com/plus.htm 

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PLEASE NOTE:
Due to scheduled monthly system maintenance,
the next issue will mail on: Nov 14

See you next issue!

 

Best,

Fred
( Editor@Langa.Com )


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