{"id":3402,"date":"2019-09-12T07:00:16","date_gmt":"2019-09-12T11:00:16","guid":{"rendered":"https:\/\/langa.com\/?p=3402"},"modified":"2019-09-16T09:11:56","modified_gmt":"2019-09-16T13:11:56","slug":"why-would-a-new-seagate-barracuda-2-tb-hdd-not-power-on","status":"publish","type":"post","link":"https:\/\/langa.com\/index.php\/2019\/09\/12\/why-would-a-new-seagate-barracuda-2-tb-hdd-not-power-on\/","title":{"rendered":"“Why would a new Seagate Barracuda 2 TB HDD not power on?”"},"content":{"rendered":"\n

(Answer requested by Dex Jackson)<\/small><\/em><\/p>\n\n\n\n

It’s new? Still under warranty?<\/p>\n\n\n\n

First, make sure the problem isn’t something obvious: Plug the drive into different, known-working electrical power outlets; and into different, known-working USB ports. If a different PC is available, try temporarily plugging it into that.<\/p>\n\n\n\n

If it doesn’t work with any known-good USB port or power outlet, don’t waste your time looking for a fix<\/em>!<\/strong> You paid for a fully-working hard drive, and it’s not working. It doesn\u2019t matter why<\/strong><\/em> it won\u2019t work. It failed when it shouldn\u2019t have, and that\u2019s that.<\/p>\n\n\n\n

File a warranty claim; return the defective drive, and demand a fully-working replacement. <\/p>\n\n\n\n

A rule of thumb: If an important piece of tech has serious problems (like: won’t power on!) during its warranty period, don’t mess around with it: Return it for repair or replacement.<\/p>\n\n\n\n

Electronic defects don’t go away or get better with use. Use your warranty!<\/p>\n\n\n\n

Permalink: https:\/\/langa.com\/?p=3402<\/a><\/strong><\/em><\/p>\n\n\n\n

\"[seperator]\"<\/figure><\/div>\n\n\n\n

COMMENT \/ QUESTION<\/strong> on THIS ITEM?<\/strong> See the<\/em> Comment box<\/strong> at bottom of this page!<\/em>

<\/em>NEW QUESTION? <\/b>Ask<\/em> here<\/a><\/font><\/u><\/b>!

(Want free notification of new content? Click<\/em> <\/strong>here<\/a><\/b>!)<\/p>\n","protected":false},"excerpt":{"rendered":"

(Answer requested by Dex Jackson) It’s new? Still under warranty? First, make sure the problem isn’t something obvious: Plug the drive into different, known-working electrical power outlets; and into different, known-working USB ports. If a different PC is available, try temporarily plugging it into that. If it doesn’t work with any known-good USB port or…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[7,30],"tags":[],"class_list":["post-3402","post","type-post","status-publish","format-standard","hentry","category-a-reader-asks","category-hardware"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paaiox-SS","jetpack-related-posts":[{"id":1204,"url":"https:\/\/langa.com\/index.php\/2018\/11\/30\/a-reader-asks-how-do-i-recover-data-from-an-undetectable-external-hard-drive\/","url_meta":{"origin":3402,"position":0},"title":"A reader asks: How do I recover data from an undetectable external hard drive?","author":"Fred Langa","date":"2018-11-30","format":false,"excerpt":"Q: \"How do I recover data from an undetectable Seagate external hard drive? Is it possible through some software, or is it advisable to get it done through professionals?\" (via Quora) A: It depends on what you mean by \"undetectable.\" For example, there's physical\/electrical undetectability; and undetectability due to logical\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2422,"url":"https:\/\/langa.com\/index.php\/2019\/03\/20\/a-reader-asks-my-laptop-isnt-working-how-can-i-recover-my-data-from-the-hard-drive\/","url_meta":{"origin":3402,"position":1},"title":"A reader asks: “My laptop isn’t working. How can I recover my data from the hard drive?”","author":"Fred Langa","date":"2019-03-20","format":false,"excerpt":"If the actual laptop is broken --- destroyed screen, liquid on the keyboard, or some such --- there's a good chance the drive itself is OK. If that's the case, you can physically salvage the drive and use another PC to recover the drive's data. First, unplug the laptop and\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/03\/ide-to-usb.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/03\/ide-to-usb.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/03\/ide-to-usb.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":2205,"url":"https:\/\/langa.com\/index.php\/2019\/03\/13\/readers-reply-to-cheapest-way-to-network-post\/","url_meta":{"origin":3402,"position":2},"title":"Readers reply to “cheapest way to network” post","author":"Fred Langa","date":"2019-03-13","format":false,"excerpt":"In \"What\u2019s the cheapest way to network an external hard drive?\" I suggested a fully-functional, zero-cost option: Connect the drive to any PC that's already on the network, and use the OS's built-in network sharing function (e.g. Win10's Give access to\/Advanced Sharing\/ option) to let others access the drive. Several\u2026","rel":"","context":"In "From the InBox"","block_context":{"text":"From the InBox","link":"https:\/\/langa.com\/index.php\/category\/from-the-inbox\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1680,"url":"https:\/\/langa.com\/index.php\/2019\/01\/17\/a-reader-asks-what-do-i-do-with-the-usb-drive-that-i-found-in-a-department-store-changing-room\/","url_meta":{"origin":3402,"position":3},"title":"A reader asks: “What do I do with the USB drive that I found in a department-store changing room?”","author":"Fred Langa","date":"2019-01-17","format":false,"excerpt":"You have four choices: a safe and ethically positive one; a probably-safe but ethically murky one; a maybe-kinda-sorta-safe one, also with murky ethics; and a totally unsafe one, with murky ethics. The 100% safe choice is not to keep the drive. For one thing, the person who lost the drive\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1702,"url":"https:\/\/langa.com\/index.php\/2019\/01\/23\/a-reader-asks-why-cant-i-shut-off-my-usb-c-ports-power\/","url_meta":{"origin":3402,"position":4},"title":"A reader asks: “Why can’t I shut off my USB-C port’s power?”","author":"Fred Langa","date":"2019-01-23","format":false,"excerpt":"Reader Bernie Holladay* writes: Fred, I have a question about the USB-C port.I needed to spec a USB connection for my new PC and choose Type-C.\u00a0 It was for a connection to a USB powered cooling pad for a laptop.It worked fine but when I shut down I noticed the\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/01\/root-hub-power.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":3846,"url":"https:\/\/langa.com\/index.php\/2019\/12\/03\/3846\/","url_meta":{"origin":3402,"position":5},"title":"“Does USB 3.2 Gen 1 support fast charging?”","author":"Fred Langa","date":"2019-12-03","format":false,"excerpt":"(Answer requested by Rinki Singh) No. Normal USB 3.2 Gen 1 combined data\/power sockets can deliver a maximum of 900mA at 5v, for 4.5w total. It\u2019s not meant for use has a high-power charging port. (USB standards -- Wikipedia) Separately, there are special-purpose USB PD (power-delivery) socket standards, and USB\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/11\/USB_icon.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"jetpack_likes_enabled":false,"_links":{"self":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/3402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/comments?post=3402"}],"version-history":[{"count":9,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/3402\/revisions"}],"predecessor-version":[{"id":3412,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/3402\/revisions\/3412"}],"wp:attachment":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/media?parent=3402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/categories?post=3402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/tags?post=3402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}