{"id":5182,"date":"2020-06-15T07:36:11","date_gmt":"2020-06-15T11:36:11","guid":{"rendered":"https:\/\/langa.com\/?p=5182"},"modified":"2020-06-15T07:36:59","modified_gmt":"2020-06-15T11:36:59","slug":"sudden-uncommanded-shutdowns-plague-win10-laptop-2","status":"publish","type":"post","link":"https:\/\/langa.com\/index.php\/2020\/06\/15\/sudden-uncommanded-shutdowns-plague-win10-laptop-2\/","title":{"rendered":"Sudden, uncommanded shutdowns plague Win10 laptop"},"content":{"rendered":"\n<p>AskWoody subscriber John Mackin&#8217;s laptop was badly malfunctioning, and the problem remained unresolved even after some top-notch troubleshooting and maintenance.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>&#8220;Fred, I have a three-and-a-half-year-old laptop (Dell Inspiron 13&#8221;, i7, 12 GB RAM, 1TB M.2 SSD, Windows 10) that has recently begun to periodically shut down during use.<br><br>&#8220;Suspecting CPU overheat, I downloaded the CoreTemp program and verified that that is the problem.<br><br>&#8220;I opened up the laptop and cleaned the fan and vents as best I could (although there did not seem to be much dust or debris), but still the computer shuts down intermittently.<br><br>&#8220;The CPU temperature seems to vary widely from about 110 degrees to 205 (Fahrenheit) or so when it shuts down. I do hear the fan operate at times.<br><br>&#8220;Any suggestions as to how I can get the laptop to operate reliably?&#8221;<\/p><\/blockquote>\n\n\n\n<p>That&#8217;s excellent troubleshooting so far! In fact, I think he&#8217;s almost solved the problem &#8212; there are just a few more steps to a successful completion.<\/p>\n\n\n\n<p>How to track down and correct even stubborn, subtle, or indirect causes of potentially-damaging, heat-related PC crashes is the topic of my column in this week&#8217;s <strong>AskWoody Plus<\/strong> newsletter.<\/p>\n\n\n\n<p>Also in this week&#8217;s <a rel=\"noreferrer noopener\" href=\"https:\/\/www.askwoody.com\/plus-membership\/\" target=\"_blank\"><strong>AskWoody Plus<\/strong><\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>SMALL BUSINESS COMPUTING:&nbsp;<a href=\"https:\/\/mail.google.com\/mail\/u\/0\/#m_6105283102593510904_small-business-0\">Office tools: Something old, something new<\/a><\/strong><\/li><li><strong>BEST OF THE LOUNGE:&nbsp;<a href=\"https:\/\/mail.google.com\/mail\/u\/0\/#m_6105283102593510904_lounge-0\">Understanding a Service Set Identifier (SSID)<\/a><\/strong><\/li><li><strong>PATCH WATCH:&nbsp;<a href=\"https:\/\/mail.google.com\/mail\/u\/0\/#m_6105283102593510904_patch-watch-0\">Windows 10 2004 is slowly rolling off the assembly line<\/a><\/strong><\/li><li><strong>BEST UTILITIES:&nbsp;<a href=\"https:\/\/mail.google.com\/mail\/u\/0\/#m_6105283102593510904_best-utilities-0\">Freeware Spotlight \u2014 Spydish<\/a><\/strong><\/li><\/ul>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/cdn.forms-content.sg-form.com\/fadcab1b-6abe-11ea-9648-2a7e788be8da\" target=\"_blank\"><strong>AskWoody <em>Free<\/em><\/strong><\/a> edition:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><strong>SMALL BUSINESS COMPUTING:&nbsp;<a href=\"https:\/\/mail.google.com\/mail\/u\/0\/#m_6105283102593510904_small-business-0\">Office tools: Something old, something new<\/a><\/strong><\/strong><\/li><\/ul>\n\n\n\n<p>Click here for the <strong><a rel=\"noreferrer noopener\" href=\"https:\/\/cdn.forms-content.sg-form.com\/fadcab1b-6abe-11ea-9648-2a7e788be8da\" target=\"_blank\">Askwoody Free<\/a><\/strong> signup; 100% free!<\/p>\n\n\n\n<p>Click here for the <a rel=\"noreferrer noopener\" href=\"https:\/\/www.askwoody.com\/plus-membership\/\" target=\"_blank\"><strong>AskWoody Plus<\/strong><\/a> signup; no set price &#8212; pay what you think it&#8217;s worth!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.askwoody.com\/newsletter\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"110\" height=\"110\" data-attachment-id=\"5013\" data-permalink=\"https:\/\/langa.com\/index.php\/2020\/05\/18\/a-leave-no-trace-way-to-start-pcs\/langa-2-100\/\" data-orig-file=\"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/05\/Langa-2-100.png?fit=110%2C110&amp;ssl=1\" data-orig-size=\"110,110\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Langa-2-100\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/05\/Langa-2-100.png?fit=110%2C110&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/05\/Langa-2-100.png?resize=110%2C110\" alt=\"Fred Langa\" class=\"wp-image-5013\"\/><\/a><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-right has-small-font-size\"><strong><em>Permalink:<\/em><\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/langa.com\/?p=4801\" target=\"_blank\"><em><strong>https:\/\/langa.com\/?p=5126<\/strong><\/em><\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"104\" height=\"6\" data-attachment-id=\"1999\" data-permalink=\"https:\/\/langa.com\/index.php\/2019\/02\/10\/around-boston-the-nearly-snowless-winter-continues\/seperator-short-grey\/\" data-orig-file=\"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/02\/SEPERATOR-short-grey.png?fit=104%2C6&amp;ssl=1\" data-orig-size=\"104,6\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"SEPERATOR short grey\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/02\/SEPERATOR-short-grey.png?fit=104%2C6&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/02\/SEPERATOR-short-grey.png?resize=104%2C6\" alt=\"[seperator]\" class=\"wp-image-1999\"\/><\/figure><\/div>\n\n\n\n<p style=\"text-align:left\"><strong>COMMENT \/ QUESTION<\/strong>  on <strong>THIS ITEM?<\/strong> <em>See the<\/em> <strong>Comment box<\/strong> <em>at bottom of this page!<\/em><br><b><em><br><\/em>NEW QUESTION? <\/b><em>Ask<\/em><b> <u><font color=\"#000117\"><a rel=\"noreferrer noopener\" href=\"https:\/\/langa.com\/index.php\/contact\/\" target=\"_blank\">here<\/a><\/font><\/u><\/b>!<br><br>(<em>Want free notification of new content? Click<\/em><b><strong> <\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/langa.com\/index.php\/2018\/09\/09\/get-free-automatic-notification-of-new-content\/\" target=\"_blank\">here<\/a><\/b>!)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AskWoody subscriber John Mackin&#8217;s laptop was badly malfunctioning, and the problem remained unresolved even after some top-notch troubleshooting and maintenance. &#8220;Fred, I have a three-and-a-half-year-old laptop (Dell Inspiron 13&#8221;, i7, 12 GB RAM, 1TB M.2 SSD, Windows 10) that has recently begun to periodically shut down during use. &#8220;Suspecting CPU overheat, I downloaded the CoreTemp&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[29,4],"tags":[],"class_list":["post-5182","post","type-post","status-publish","format-standard","hentry","category-askwoody-plus","category-langa-com-news"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paaiox-1lA","jetpack-related-posts":[{"id":5184,"url":"https:\/\/langa.com\/index.php\/2020\/06\/15\/sudden-uncommanded-shutdowns-plague-win10-laptop\/","url_meta":{"origin":5182,"position":0},"title":"Sudden, uncommanded shutdowns plague Win10 laptop","author":"Fred Langa","date":"2020-06-15","format":false,"excerpt":"AskWoody subscriber John Mackin's laptop was badly malfunctioning, and the problem remained unresolved even after some top-notch troubleshooting and maintenance. \"Fred, I have a three-and-a-half-year-old laptop (Dell Inspiron 13\", i7, 12 GB RAM, 1TB M.2 SSD, Windows 10) that has recently begun to periodically shut down during use.\"Suspecting CPU overheat,\u2026","rel":"","context":"In &quot;AskWoody Plus&quot;","block_context":{"text":"AskWoody Plus","link":"https:\/\/langa.com\/index.php\/category\/askwoody-plus\/"},"img":{"alt_text":"Fred Langa","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/05\/Langa-2-100.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2570,"url":"https:\/\/langa.com\/index.php\/2019\/04\/10\/a-reader-asks-my-laptop-intermittently-shuts-down-on-its-own-whats-wrong\/","url_meta":{"origin":5182,"position":1},"title":"A reader asks: &#8220;My laptop intermittently shuts down on its own. What&#8217;s wrong?&#8221;","author":"Fred Langa","date":"2019-04-10","format":false,"excerpt":"Reader Janet Ybarra wrote: \"I have a laptop which intermittently shuts down on its own, apparently from overheating. What would be the problem and what can I do?\" For conventional, fan-cooled laptops: Visually check the fan blades for\u00a0encrusted\u00a0dust and debris; use a\u00a0cotton swab and a blast of dry, compressed air\u2026","rel":"","context":"In &quot;A reader asks...&quot;","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5553,"url":"https:\/\/langa.com\/index.php\/2021\/01\/25\/excess-cpu-heat-during-laptop-recharging\/","url_meta":{"origin":5182,"position":2},"title":"Excess CPU heat during laptop recharging?","author":"Fred Langa","date":"2021-01-25","format":false,"excerpt":"A\u00a0reader is concerned: His laptop\u2019s CPU temperature rises during battery-charging sessions. Why would the CPU heat up from battery charging? Relatedly, what are normal CPU temperatures, anyway? What\u2019s a safe temperature rise? Plus:\u00a0A tiny freeware app that\u00a0prevents\u00a0PC overheating! Read the full story in\u00a0AskWoody Plus Newsletter 18.3.0\u00a0(2021-01-25). Also in this issue:\u2026","rel":"","context":"In &quot;AskWoody Plus&quot;","block_context":{"text":"AskWoody Plus","link":"https:\/\/langa.com\/index.php\/category\/askwoody-plus\/"},"img":{"alt_text":"Fred Langa","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/05\/Langa-2-100.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":5953,"url":"https:\/\/langa.com\/index.php\/2022\/01\/24\/inaccessible-backups-and-a-dead-laptop\/","url_meta":{"origin":5182,"position":3},"title":"Inaccessible backups, and a dead laptop","author":"Fred Langa","date":"2022-01-24","format":false,"excerpt":"How can you repair what you can\u2019t get at? Today\u2019s column covers two problems caused by very different access issues. In one case, a subscriber is locked out of her old, obsolete backup files; she can neither access nor delete them and thus cannot recover the huge chunk of disk\u2026","rel":"","context":"In &quot;AskWoody Plus&quot;","block_context":{"text":"AskWoody Plus","link":"https:\/\/langa.com\/index.php\/category\/askwoody-plus\/"},"img":{"alt_text":"Fred Langa","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/05\/Langa-2-100.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":5099,"url":"https:\/\/langa.com\/index.php\/2020\/05\/28\/what-is-the-difference-between-sleep-hybrid-sleep-and-hibernate-on-a-laptop\/","url_meta":{"origin":5182,"position":4},"title":"&#8220;What is the difference between sleep, hybrid sleep, and hibernate on a laptop?&#8221;","author":"Fred Langa","date":"2020-05-28","format":false,"excerpt":"(Answer requested by Shreya Mehta) In\u00a0sleep mode\u00a0(sometimes called\u00a0suspend), your PC goes into a low-power state, consuming just enough electricity to keep the RAM contents intact; to monitor for system events (such as a key- or mouse-click, or closing the lid on a laptop); and to run similar low-power processes. The\u2026","rel":"","context":"In &quot;A reader asks...&quot;","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/05\/sleep-hybrid-hibernate.jpg?fit=404%2C442&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1214,"url":"https:\/\/langa.com\/index.php\/2018\/12\/03\/a-reader-asks-why-wont-my-laptop-charge-when-its-running-it-only-charges-when-its-off\/","url_meta":{"origin":5182,"position":5},"title":"A reader asks: Why won&#8217;t  my laptop charge when it&#8217;s running? It only charges when it&#8217;s off.","author":"Fred Langa","date":"2018-12-03","format":false,"excerpt":"Q*: \"How do I fix my laptop? When it is turned on and I plug it in, it will not charge, and will only charge when it is plugged in while turned off. What's going on?\" A: The most common cause for this is an aging battery that draws too\u2026","rel":"","context":"In &quot;A reader asks...&quot;","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":false,"_links":{"self":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/5182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/comments?post=5182"}],"version-history":[{"count":3,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/5182\/revisions"}],"predecessor-version":[{"id":5190,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/5182\/revisions\/5190"}],"wp:attachment":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/media?parent=5182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/categories?post=5182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/tags?post=5182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}