{"id":911,"date":"2018-11-02T07:00:27","date_gmt":"2018-11-02T11:00:27","guid":{"rendered":"https:\/\/langa.com\/?p=911"},"modified":"2018-11-02T06:59:36","modified_gmt":"2018-11-02T10:59:36","slug":"a-reader-asks-how-can-i-reset-my-smartphone-without-losing-data-it-keeps-restarting","status":"publish","type":"post","link":"https:\/\/langa.com\/index.php\/2018\/11\/02\/a-reader-asks-how-can-i-reset-my-smartphone-without-losing-data-it-keeps-restarting\/","title":{"rendered":"A reader asks: How can I reset my smartphone without losing data? It keeps restarting."},"content":{"rendered":"

Reader Aaron used the Contact<\/a> link to ask:<\/p>\n

“How can I reset my smartphone without losing data? It keeps restarting.”<\/em><\/strong><\/p>\n

You\u2019ll have to temporarily move the data to another device (eg your PC; or a cloud-based file storage service like Drive, OneDrive, DropBox; etc.)<\/p>\n

How you do this depends on where the data is, on your phone.<\/p>\n

1)<\/strong> If the data you want to preserve is on a plug-in\/add-on memory card, recovery is trivially simple: Turn off the phone, remove the card, and plug the card into any standard PC. The PC should recognize the card and give you normal access to its contents; you can copy whatever files you want to the PC.<\/p>\n

2)<\/strong> If the data is in the phone\u2019s non-removable internal storage, it still can be easy to move it to safe storage. Most Android phones, for example, use standard USB connections. You can plug the phone into a normal PC, and the PC will usually recognize the phone as a standard FLASH-based external storage device — just like a big thumb drive!<\/strong><\/em> You then have full normal access to its contents; you can copy whatever files you want to the PC.<\/p>\n

Prefer wireless transfer? Depending on your phone and PC, you may also be able to set up a local, peer-to-peer wireless connection via wifi or Bluetooth, and copy\/move your files that way. (It will usually be slower than USB though.)<\/p>\n

Once all the files you want to save are in a safe location off the phone, you can factory-reset it, set it up from scratch, and then reverse the steps you took above to re-load the data back onto your phone, in the same places\/folders it came from.<\/p>\n

Need help with factory-reset? Here’s some major-brand info:
\nSamsung<\/a>
\nApple<\/a>
\nHuawei<\/a>
\nXiaomi<\/a>
\nLenovo<\/a>
\nLG<\/a><\/p>\n

Permalink: https:\/\/wp.me\/paaiox-eH<\/a><\/em><\/strong><\/small><\/small><\/p>\n

\n

Want free notification of new content like this? Click here<\/a>!<\/strong><\/p>\n

Want to ask Fred a question? Here’s how<\/a>!<\/strong><\/p>\n

Reply to this item via the Comment box below.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Reader Aaron used the Contact link to ask: “How can I reset my smartphone without losing data? It keeps restarting.” You\u2019ll have to temporarily move the data to another device (eg your PC; or a cloud-based file storage service like Drive, OneDrive, DropBox; etc.) How you do this depends on where the data is, on…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[7,12,5],"tags":[],"class_list":["post-911","post","type-post","status-publish","format-standard","hentry","category-a-reader-asks","category-smartphones","category-windows"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paaiox-eH","jetpack-related-posts":[{"id":212,"url":"https:\/\/langa.com\/index.php\/2018\/08\/29\/a-reader-asks-how-do-i-recover-save-my-phones-internal-storage-before-doing-reset\/","url_meta":{"origin":911,"position":0},"title":"A reader asks: How do I recover\/save my phone’s internal storage before doing Reset?","author":"Fred Langa","date":"2018-08-29","format":false,"excerpt":"Q:\u00a0How do I recover\/save my phone's internal storage before doing Reset?\u00a0 (via Quora) A: It depends on where\u2019s the data stored --- but should always be relatively easy to do. 1) If the data is on a plug-in\/add-on memory card, recovery is trivially simple: Turn off the phone, remove the\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1700,"url":"https:\/\/langa.com\/index.php\/2019\/01\/22\/a-reader-asks-what-is-the-best-software-to-recover-deleted-android-files-by-a-pc\/","url_meta":{"origin":911,"position":1},"title":"A reader asks: “What is the best software to recover deleted Android files, by a PC?”","author":"Fred Langa","date":"2019-01-22","format":false,"excerpt":"It depends on where the files are located. If the files are on a removeable memory card, it's easy! Just shut down the phone, remove the memory card, plug the card into a PC's card reader and use any of the gazillion free and paid file-recovery tools available. (Examples.) No\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2769,"url":"https:\/\/langa.com\/index.php\/2019\/05\/15\/where-can-i-get-a-multiport-sd-card-reader-that-holds-10-cards-at-the-same-time-for-external-storage-on-a-pc-or-mac\/","url_meta":{"origin":911,"position":2},"title":"“Where can I get a multiport SD card reader that holds 10 cards at the same time for external storage on a PC or Mac?”","author":"Fred Langa","date":"2019-05-15","format":false,"excerpt":"(Answer requested by Dennis Hayes) I think I can suggest a better approach; but first, to answer your question: You need a hub, not a reader. When you plug in a standard card reader \u2014 even one with multiple slots for different types of cards \u2014 the reader is assigned\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/05\/43GB-of-sd-cards.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/05\/43GB-of-sd-cards.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/05\/43GB-of-sd-cards.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/05\/43GB-of-sd-cards.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/05\/43GB-of-sd-cards.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2019\/05\/43GB-of-sd-cards.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":4715,"url":"https:\/\/langa.com\/index.php\/2020\/04\/14\/my-phones-screen-is-broken-how-can-i-get-my-data-to-my-computer\/","url_meta":{"origin":911,"position":3},"title":"“My phone’s screen is broken. How can I get my data to my computer?”","author":"Fred Langa","date":"2020-04-14","format":false,"excerpt":"(Answer requested by Gabriel Austria) Most Android phones use utterly-standard USB connections. Even if the phone's screen is cracked or otherwise damaged, if you can still turn the phone on and log in (by any means --- face, voice, fingerprint, pattern, password...), you usually can retrieve the phone's user data\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/langa.com\/wp-content\/uploads\/2020\/04\/smartphone-broken-screen-e1586359980898.jpg?fit=250%2C228&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1025,"url":"https:\/\/langa.com\/index.php\/2018\/11\/14\/a-reader-asks-why-did-a-phone-reset-not-free-up-memory\/","url_meta":{"origin":911,"position":4},"title":"A reader asks: Why didn’t resetting my phone free up memory?","author":"Fred Langa","date":"2018-11-14","format":false,"excerpt":"A reader asks: \"Why is my Android phone crying for memory just after a factory reset?\" That's not much to go on, but here are some ideas: 1. Resetting a phone will remove temporary files and random junk files that may have accumulated, but doesn\u2019t otherwise free space or shrink\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4020,"url":"https:\/\/langa.com\/index.php\/2020\/01\/07\/why-do-laptops-take-so-long-to-reset-to-factory-settings-compared-to-smartphones\/","url_meta":{"origin":911,"position":5},"title":"“Why do laptops take so long to reset to factory settings, compared to smartphones?”","author":"Fred Langa","date":"2020-01-07","format":false,"excerpt":"(Answer requested by Trevor Noble) Why does it take so long to paint a house compared to a garden shed? :) Laptops are typically much more capacious than phones, and carry far more software and files. EG: My phone (an S10) has 128GB of internal drive storage, with 75GB currently\u2026","rel":"","context":"In "A reader asks..."","block_context":{"text":"A reader asks...","link":"https:\/\/langa.com\/index.php\/category\/a-reader-asks\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":false,"_links":{"self":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/comments?post=911"}],"version-history":[{"count":8,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/911\/revisions"}],"predecessor-version":[{"id":958,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/posts\/911\/revisions\/958"}],"wp:attachment":[{"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/media?parent=911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/categories?post=911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/langa.com\/index.php\/wp-json\/wp\/v2\/tags?post=911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}