A reader asks: Is it OK to use NTFS on a SSD? Why or why not?

A reader* asks: “Is it OK to use NTFS on a SSD? Why or why not?” With any reasonably current SSD and operating system, it’s perfectly fine. An SSD (or any disk, for that matter) really doesn’t care what’s in the bits it stores. The formatting of the disk itself — as well as user…

A reader suggests caution re: laptop use

A recent spate of questions concerning laptops/notebooks (see list at end) prompted this note from frequent correspondent* Tony Luxton: “It’s worth pointing out that ‘laptop’ is a terrible name (I can remember when they were called ‘desktop replacements’). The one place you shouldn’t use a laptop is on your lap; or any soft surface, come…

A reader asks: When a laptop is plugged in, how does the battery get charged and the laptop get powered simultaneously?

Q*: “When a laptop is plugged in, how does the battery get charged and the laptop get powered simultaneously?” A: There are, in effect, two parallel circuits in most laptops; and the laptop’s OEM charger is sized to provide enough power for both. When your laptop is turned on and is plugged into a wall…

A reader asks: Why won’t my laptop charge when it’s running? It only charges when it’s off.

Q*: “How do I fix my laptop? When it is turned on and I plug it in, it will not charge, and will only charge when it is plugged in while turned off. What’s going on?” A: The most common cause for this is an aging battery that draws too much power when recharging; the…

A reader asks: How do I recover data from an undetectable external hard drive?

Q: “How do I recover data from an undetectable Seagate external hard drive? Is it possible through some software, or is it advisable to get it done through professionals?” (via Quora) A: It depends on what you mean by “undetectable.” For example, there’s physical/electrical undetectability; and undetectability due to logical or software issues. You’ll need…

A reader asks: What is the difference between laptop and notebook PCs, if any?

Q: What is the difference between laptop and notebook PCs, if any? (via Quora) A: There is a difference, although in casual use the terms are more or less interchangeable now. Strictly speaking, laptops are larger portables with full-sized keyboards or nearly so. Screens generally are larger, too; 17″/43cm is a typical size, with some…

A reader asks: Why does my drive label say 1TB, but Windows reports only 930-960GB?

Q: Why do I see 1TB of storage on my hard drive label but only 930-960GB when it’s plugged to my computer? (via Quora) A: The drive is sold by raw capacity; but must first be partitioned and formatted before use, and that process consumes some space. An analogy: Think of an empty filing cabinet…

A reader asks: “Why does tech support think that formatting your hard drive is the only solution for all your PC problems?”

Q: “Why does tech support think that formatting your hard drive is the only solution for all your PC problems?” (via Quora) A. Holy smokes! Who told you that? If that’s your experience with tech support, you really should change techs, brands, stores — or wherever it is you’re getting that advice. Formatting a drive…

A reader asks: Is allowing images in email a security risk?

Reader J from Pittsburgh asks: “Some time ago, I set up Outlook to not show images in incoming emails, as a security measure. But it’s a pain in the butt, since in so many emails most of the content is in the images — and so often the sender doesn’t include a link to see…