Jeebus.
Tech support finally admitted to the problems that I originally reported and explained to them three weeks ago; and finally adopted the solution I suggested, also three weeks ago.
Imagine: a customer presents a carefully documented problem and a sure-to-work solution… and you take three weeks to come around.
Horrible, horrible service.
More asap. I have some rebuilding to do… and now with an unfamiliar tool.
OK, let’s see how this thing works…
