A reader asks: “Do I risk damage to my hard disk if, when I travel, I keep it in my bag?”

You can safely transport a hard drive if you avoid the three main classes of “things that can kill a hard drive:” Avoid physical shocks: make sure the drive won’t be dropped, stepped on, knocked, or otherwise banged about. Avoid temperature/humidity extremes: Keep the drive dry, at human-comfortable temperatures, and in non-condensing humidity levels. Avoid…

A reader asks: How do I install Win 10 on a Win7 PC with no internet access?

A reader* asks: “How do I install Win 10 on a Win7 PC with no internet access?” Easily! Use Microsoft’s free Media Creation Tool to create a 100% legit, fully-functional setup DVD or flash drive. Here’s how: ● Using any other PC with internet access, go to this page: https://www.microsoft.com/en-us/software-download/windows10 ● Find the Create Windows…

A reader asks: Is it OK to use NTFS on a SSD? Why or why not?

A reader* asks: “Is it OK to use NTFS on a SSD? Why or why not?” With any reasonably current SSD and operating system, it’s perfectly fine. An SSD (or any disk, for that matter) really doesn’t care what’s in the bits it stores. The formatting of the disk itself — as well as user…

A reader suggests caution re: laptop use

A recent spate of questions concerning laptops/notebooks (see list at end) prompted this note from frequent correspondent* Tony Luxton: “It’s worth pointing out that ‘laptop’ is a terrible name (I can remember when they were called ‘desktop replacements’). The one place you shouldn’t use a laptop is on your lap; or any soft surface, come…

A reader asks: When a laptop is plugged in, how does the battery get charged and the laptop get powered simultaneously?

Q*: “When a laptop is plugged in, how does the battery get charged and the laptop get powered simultaneously?” A: There are, in effect, two parallel circuits in most laptops; and the laptop’s OEM charger is sized to provide enough power for both. When your laptop is turned on and is plugged into a wall…

A reader asks: Why won’t my laptop charge when it’s running? It only charges when it’s off.

Q*: “How do I fix my laptop? When it is turned on and I plug it in, it will not charge, and will only charge when it is plugged in while turned off. What’s going on?” A: The most common cause for this is an aging battery that draws too much power when recharging; the…